Reference

Terms That Govern Your tk100 Account

These terms set out what you agree to when you open and use a tk100 account — covering deposits via bKash, Nagad or Rocket, how your account is managed, and what applies under your local law.

Account eligibilityPayment terms: bKash, Nagad, RocketJurisdiction-dependent accessAccount security obligations

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HOW WE HANDLE THIS

Account Security and Your Rights

Your account data and payment details are held under the security practices described here. We do not share your bKash, Nagad, or Rocket wallet details with third parties outside of the payment processing required to complete your transaction.

Data Retention

We keep account records for as long as your account is active and for the period required under applicable law after closure. You can request a summary of what we hold.

Account Security

Your account is protected by password and, where enabled, OTP verification sent to your registered mobile number. Never share your login credentials with anyone.

Requesting Changes

To update your registered wallet number or personal details, contact support with your account ID. Changes to payment details require wallet ownership verification before they take effect.

Dispute Process

If you believe a transaction was processed incorrectly, raise it via live chat or email within 30 days. We review the payment record against your bKash, Nagad, or Rocket transaction history.

What These Terms Actually Cover

tk100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account means you accept these terms in full. You must be of eligible age under your local law and reside in a region where access to tk100 is permitted. We do not determine legality on your behalf — that responsibility sits with you. Deposits

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made through bKash, Nagad, or Rocket are processed under the payment terms shown at the time of the transaction. Once a deposit is confirmed on your account wallet, it is subject to the wagering and withdrawal conditions set out in the relevant section of these terms.
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Withdrawals follow a verification step: we confirm the wallet used matches the one registered to your account before any transfer is processed. We may update these terms at any time. When we do, we will note the revision date at the top of this page. Continued
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use of your account after a change takes effect means you accept the updated terms. If you disagree with a change, the correct step is to close your account and withdraw any remaining balance before the effective date. For questions about a specific clause, reach our
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support team via live chat or email — details are in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About Your Terms Query

If a clause in these terms is unclear or you need to raise a dispute about your account, our support team handles terms-related queries directly. Use live chat for the quickest response, or email us if your question needs a written record.

Live Chat Open the chat window from any page on tk100. Terms and account queries are handled by the same team — no separate queue.

Email Support Send your query to our support address for a written response. Useful when you need a record of the exchange for account or payment disputes.

Account Help Centre The help section covers common terms questions — account closure, wallet verification, and what happens when a transaction is flagged for review.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility in Bangladesh.

You must meet the minimum eligible age under your local law and be in a region where tk100 access is permitted. Eligibility is your responsibility to confirm before registering.

The core account terms are the same regardless of which wallet you use. Payment-specific conditions — such as minimum amounts or processing steps — are shown at the point of deposit.

We update the revision date at the top of this page whenever terms change. Continuing to use your account after the effective date means you accept the revised version.

Yes. Contact support via live chat or email with your account ID and we will provide a summary of the personal and transaction data held against your account.

Any verified balance can be withdrawn to your registered bKash, Nagad, or Rocket wallet before closure. Pending transactions must clear first. Contact support to initiate the closure process.

Raise it within 30 days via live chat or email. Include your account ID and the transaction date. We cross-check against your wallet's payment record to resolve the query.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your tk100 Account

Account Security and Your Rights

Data Retention

Account Security

Requesting Changes

Dispute Process

Reach Us About Your Terms Query

Common Questions About These Terms

01 Who can open a tk100 account under these terms?

02 Do these terms change if I deposit via bKash versus Nagad or Rocket?

03 How will I know if the terms have been updated?

04 Can I request a copy of the data tk100 holds on my account?

05 What happens to my account balance if I close my account?

06 How do I dispute a transaction I think was processed incorrectly?

Terms & Conditions

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