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What You Agree to When You Use tk100

Using tk100 means you accept the terms set out here — covering account access, payment conduct, and eligibility. Access to our platform depends on your local law and the eligible regions we serve, so read this before you open an account.

Account EligibilityPayment ConductJurisdiction RulesData HandlingAccount Closure Rights
tk100 What You Agree to When You Use tk100
ACCOUNT SECURITY

How We Protect Your Account and Data

Data We Hold

We store the account details you provide at registration — name, contact, and payment method identifiers like your bKash or Nagad number. We do not store full wallet PINs or credentials.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Retention and Deletion

Account data is retained while your account is active and for a period after closure as required by applicable law. To request deletion, contact support with your account number and a written request.

Who to Contact for Changes

To correct your registered details or request a data export, reach our support team via live chat or email. We aim to process verified requests within a reasonable timeframe.

LEGAL CONTACT

Reach Us About Legal or Account Queries

Team online

Live Chat

Open the chat widget from any page on tk100. For legal or account queries, select the Account & Terms category so your message reaches the right team.

Email Support

Send detailed legal queries to our support address. Include your registered account number so we can locate your record and respond accurately.

Account Help Centre

The Help Centre covers account closure, payment disputes, and eligibility questions. Access it directly from your account dashboard on mobile or desktop.

Common Questions About Our Terms

These are the questions we hear most often about account rights, data, and legal eligibility. If yours is not here, live chat is the quickest path to an answer.

Account access depends on your local law and whether your region is eligible. It is your responsibility to confirm that using the platform is lawful where you are before registering.

We collect the details you enter at registration — contact information and payment identifiers such as your bKash or Nagad number. We do not store wallet PINs or full payment credentials.

Yes. Contact our support team via live chat or email with your account number and a written data export request. We will process verified requests in line with applicable law.

Account closure requests are handled through the Help Centre in your dashboard or via email support. Include your account number and confirm any pending Rocket, Nagad, or bKash withdrawals before submitting.

We notify you through your registered contact when terms are updated. Continued use after the update takes effect means you accept the revised terms. Close your account before the change if you do not agree.

We retain account data for a period after closure as required by applicable local law. To request earlier deletion, contact support in writing with your account details and the specific data you want removed.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.